DSPilot VisionNew
    Built for Amazon Delivery Service Partners

    Retire the spreadsheets.Plan tomorrow in minutes.

    The Schedule, tomorrow's Van Assignments, the week's pay sheet, the fleet, the damage record, the Scorecard and the driver app, kept as one record of the operation.

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    14-day free trial. No credit card. From £78 per week, per station.

    ICO registeredGDPR compliantUK-hostedLive backups

    The objection we hear most

    “What we do works fine.”

    Most DSPs run on shared sheets and WhatsApp groups, and it mostly works. The costs are real, but they never sit on one screen, so here they are on one: your operation, wire by wire.

    Owner Sees it first-hand
    Driver appAvailability in
    ScheduleEdits named
    VN07 dentLogged, £340
    PDFScorecard.pdfDropped in
    CSVCortex.csvUploaded
    NetradyneTo each driver
    Schedule Van Assignments Payroll Driver app Performance Damages

    Everything runs through Priya, the OSM, by hand. Each cost lights on the wire where it happens.

    The misread WhatsApp

    A driver replied in the wrong thread, or never replied. At 06:50 a route has no driver and you're on the phone finding cover.

    The misread WhatsApp

    With DSPilot: Drivers submit their own availability in the app, before a deadline.

    The cell somebody changed

    Someone edits a past day in the shared sheet and nobody knows who or why. If a driver is then paid wrongly, there is no record to show.

    The cell somebody changed

    With DSPilot: Editing a past day asks for a reason, and every change is logged with a name.

    The dent nobody traced

    Damage turns up as a photo in the group. Nobody can see which vans keep getting hit, who was driving, or what it has cost this year.

    The dent nobody traced

    With DSPilot: Every dent is logged to a van, a panel, a driver and a price.

    The Monday copy-paste

    Every Monday someone copies each driver's numbers out of Amazon's reports by hand and posts a screenshot to the group, where it scrolls away.

    The Monday copy-paste

    With DSPilot: Drop the file in and every driver gets their own numbers on their phone.

    Every input lands in one record. Each pillar has its own section further down the page.

    How it works

    From tonight's rota to tomorrow's van.

    You do the same work you do now, in a more structured and safer way. Here is one evening at a station running on DSPilot.

    1. Thu 16:00· Availability

      Drivers submit their own days.

      Set a deadline, and each driver taps the days they can work in the app. Their answers land straight in the Schedule.

    2. Thu 16:30· Schedule

      A Schedule that can't be quietly rewritten.

      Roles decide who can change what, editing a past day asks for a reason, and every change records who, when and why.

    3. Thu 19:10· Van Assignments

      Tomorrow's Van Assignments, filled in one press.

      Autofill keeps people in their usual vans and skips any van that is off the road. You check it and publish.

    4. Thu 19:15· Publish

      Every driver sees their own day.

      Each driver gets a push with their own van and arrival time, and you can see who has acknowledged.

    5. Fri 06:20· Waveplan

      The morning's route sheet, merged for you.

      Drop in the Cortex route assignments and Amazon's waveplan, and each driver gets their own route, wave time and staging location.

    6. Mon 10:00· Weekly Scorecard

      Drop in the Scorecard. Every driver, ranked.

      Every driver ranked metric by metric, with the areas holding their score back. Drivers see the same page in the app.

    Payroll

    Every paid day, checked against Cortex.

    Your Schedule already says who worked. DSPilot checks each driver's week against Cortex, flags any day you'd be paying for with nothing delivered, and builds the pay sheet for your accountant. Nothing is retyped into a spreadsheet.

    • Each Schedule status pays as one of your own pay items, at your price, with van rental taken off on the days you charge it.
    • Drop in Cortex's Service Details file and every day that disagrees is flagged: on the Schedule with nothing delivered, or delivering on a day off. Pay only changes when you answer.
    • Add extras and deductions with a note, tick each driver as checked and approve the week. The pay sheet downloads with your company's name on it, ready to send.
    The driver app

    The app your drivers will actually open. Their day, in their pocket.

    It's the only place a driver sees their van and arrival time, so DSPs make it standard from day one. Drivers stop asking the office and start checking their phone.

    For iPhone, Android and the web. Updates reach phones automatically.

    Download DSPilot on the App StoreGet DSPilot on Google Play

    Pushed to the driver

    • Arrival time
    • Van assignment
    • Route and wave
    • Extra shifts
    • Availability reminders
    • Check-in reminder
    • Announcements
    • Messages
    • Weekly Scorecard
    • Report failures
    Performance

    Your Scorecard tier decides your route volume.

    Most of the work behind a better tier is knowing which drivers to coach, and on what, early enough to change the week. DSPilot puts that on one screen.

    1. 01· Scorecard prediction

      Next week's tier, named early.

      Next week's score and tier, predicted, with the metrics driving it.

    2. 02· Netradyne

      Every safety event, on the driver it belongs to.

      Each Netradyne event from the portal lands on its driver, with the coaching topic beside it.

    3. 03· Weekly reports

      Every weekly report, driver by driver.

      POD, Contact Compliance, Escalations, Concessions, CDF and Lost on Road become every driver's number, week by week.

    4. 04· Daily reports

      Yesterday's fails, on the driver who made them.

      Every RTS, DNR, POD and CC fail lands on its driver, and each driver with a fail gets a push.

    5. 05· Driver coaching

      Know what to coach, driver by driver.

      Open any driver for their rating, rank and trend, and focus areas that name what is holding their score back.

    6. 06· Monthly leaderboard

      The month's best drivers, on the podium.

      Every month your drivers are ranked on their Scorecard weeks, and the top three take the podium.

    Every weekly Amazon report, decoded: the Weekly Scorecard, POD Quality, Contact Compliance, Customer Escalations, Concessions, CDF, Lost on Road and the daily reports.

    Damages

    Every dent gets a van, a panel, a driver and a price.

    Damage costs you money and changes how Amazon sees you. Tracked properly, you know which vans keep getting hit, who was responsible and how much you've recovered.

    • Tap the panel on a Sprinter diagram, then add photos, the responsible driver, the repair cost and what was recovered or deducted.
    • Views by van and by driver, with repeat offenders, accidents and Fines alongside.
    • Fleet check links let a lead driver log damage at the yard with no login. The office reviews each report before it counts.
    The rest of the operation

    Built around how a DSP actually runs.

    Morning check-ins, MOTs, a lead driver covering the office, a second station. The details a generic tool doesn't know about.

    • Morning check-in

      Drivers confirm arrival from the app, and only inside the radius you set around the depot. Anyone at the yard can tick drivers off from a Verify Headcount link, with no login.

    • Fleet, with MOT data from the DVSA

      Every van's record in one place: MOT synced automatically, off-road periods past and planned, damage, inspections and who drove it.

    • Announcements

      Send to everyone, to tomorrow's drivers or to a few people. Schedule or repeat them, and critical notices have to be acknowledged.

    • Messages

      Two-way threads with a shared office inbox, so conversations don't live on one manager's personal phone. Internal notes the driver never sees.

    • Roles for every level of trust

      Give a lead driver covering the office exactly the access they need, and nothing more.

    • Multi-station

      Run several stations from one login, with a station switcher and separate roles for each station.

    • Van inspections

      Drivers photograph their van against your checklist and report a problem in a couple of taps. The office sees which inspections are pending, missed or done.

    • Inventory

      Stock, devices and fuel cards, and where each one is. Staff take, return or hand on items through a shared link, and every change records their name.

    What owners can expect

    What actually changes.

    20+ hrsOSM time back, every week
    Less copying, chasing and cross-checking. That time goes back into coaching, recruiting and the fleet.
    1 to 2 tiersTypical Scorecard improvement
    DSPs on DSPilot hit Fantastic and Fantastic+ more often, and a higher tier means more route volume.
    → 0No-shows from human error
    Availability is submitted in the app against a deadline, so there's no misread message to cause one.
    Every changeOn the record
    Who, when and why, for every change to the operation, so you have a defensible record if Amazon ever asks.
    Getting started

    We set you up. Personally.

    DSPilot isn't self-serve. There aren't many DSPs in the UK, so we get to know every one we work with: you get in touch, we show you around, and we move your station across with you.

    1. 01

      Get in touch

      Message us on WhatsApp or email. You talk to the DSPilot team directly, never a sales line.

    2. 02

      See it on a demo

      We show you around on a call, then set you up a trial station with sample data, so you can click through a real week yourself.

    3. 03

      Send us what you have

      Driver lists, fleet sheets, your current schedule, in whatever format they're in. We bring it all into DSPilot for you, so nobody retypes a thing.

    4. 04

      Go live with us

      We set up your statuses and rules with you, send short walkthroughs for the owner and OSM, get your drivers on the app, and stay a message away once you're live.

    Talk to a person, not a sales team.

    WhatsApp is the quickest way to reach us. Tell us about your station and we'll book a demo at a time that suits you.

    Nothing is stored. This opens a WhatsApp message you send yourself.

    Monday to Friday, 09:00 to 17:30

    Peak is coming. Owners move to DSPilot before peak, not during it, so now is the time to get set up and settled in.

    • ICO registered and GDPR compliant
    • UK-hosted, with live backups
    • Never asks for or stores Amazon logins
    • Works next to your pay and compliance platform

    See your station in DSPilot.

    Fourteen days of full access, no card needed. Or message us, and we'll show you around ourselves.

    14-day free trial. No credit card. Each station billed separately.