Retire the spreadsheets.An operating system for your DSP.
DSPilot is the first operations software for Amazon DSPs: the schedule, van assignments, fleet, damages, performance, and the driver app, built with managers who lived it.
From £29/week · 14-day free trial · No credit card required
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One schedule. Everyone accountable.
Availability stops living in WhatsApp threads and the schedule stops being a spreadsheet anyone can quietly rewrite. Drivers submit their own weeks; every change after the fact is on the record.
- Availability, submitted by drivers
DSPilot requests availability with a deadline and drivers submit their own weeks from their app. The schedule is built on what they actually gave, so "I thought he said Monday" stops being a no-show.
- Past-day audit trail
Days lock when they end. A retroactive edit needs a reason, carries who and when, and is marked on the cell with the amber indicator. Pay queries and Amazon audits get answered from the record.
- Copy request summary
One click copies the route request message, counts and driver emails included, ready to paste straight to Amazon.
- 6+ consecutive day warning
Amazon will refuse a 7th consecutive day. DSPilot flags the wall while you're still planning, not at the depot.
- Driver-declared Away days
Planned unpaid time off, declared by the driver in their app, guardrailed and applied to the schedule automatically.
- Coverage you can see
Target vs covered per day, the standby pool by name, and Ask Off Drivers when tomorrow comes up short.
Make Fantastic the standard.
Drop the Weekly DSP Scorecard in exactly as Amazon sent it. DSPilot decodes it, matches every Transporter ID to a named driver, and ranks the whole roster in one pass. Managers see who moved the tier. Drivers see their own numbers in their own app.
- Every Amazon report, decoded
Weekly DSP Scorecard, Daily Report, Netradyne, POD Quality, Contact Compliance, Customer Escalation, Customer Delivery Feedback, Concessions, and Lost on Road, each parsed into per-driver views.
- Rankings on upload
One upload ranks every driver by weighted score, with each Transporter ID matched to a name instead of a code.
- Drivers see their own numbers
Each driver's app shows their rank, rating, and metrics with guidance, plus the leaderboard. The manager stops reading the scorecard out loud.
- Fantastic, and the bonus behind it
Amazon's performance bonus follows the weekly tier. DSPilot names the metrics and drivers holding the tier while there is still a week to act.
- Weekly DSP Scorecard
- Daily Report
- Netradyne
- POD Quality
- Contact Compliance
- Customer Escalation
- Customer Delivery Feedback
- Concessions
- Lost on Road
- RTS
- DCR
- Monthly Leaderboard
Build tomorrow in minutes.
Tonight's assignments used to mean cross-checking the schedule, recent pairings, off-road vans, and standbys across four tabs. DSPilot turns the same job into a 30-second review.
- Autofill vans
Suggests every driver-to-van assignment from the schedule and recent pairing history. Off-road vans are excluded automatically.
- Auto-suggest standbys
Over-covered? DSPilot ranks who to hold back by their worst current metric, with the reason already written.
- Rostering compliance
Sort and assign by service type, so Standard, Large van, and Nursery routes only ever get drivers who match. Compliance by construction, not by memory.
- Publish once
Drivers see their van, reg, and start time in their own app the moment you publish. No forwarding.
The morning, already sorted.
Drop in the morning's Cortex route assignments and the Amazon waveplan. DSPilot merges them by route code and matches drivers to your team.
- The Needs-you queue
Only the routes that block publishing (two candidate drivers, an unknown name, no driver yet) wait in one short queue, resolved inline.
- Accountable-package flags
High-value, home and counter counts sit on each route, on record before the vans leave the yard.
- Publish to the driver app
One publish and every driver sees their own route, with wave, staging and flags, in the driver app.
Every van has one record.
The whole fleet on one board: what condition each van came back in, when the MOT runs out, and which vans won't be on the road tomorrow. Inspections, off-road windows and MOT history live on the van itself, and the van assignments already know.
- Photo-documented inspections
Drivers submit a van inspection from the driver app, photos attached. Condition is on record before the keys move.
- The van profile
Every van carries its full history: assignments, damage, inspections, MOT, off-road windows past and scheduled.
- MOT synced from the DVSA
MOT status and history pulled from the official DVSA record, expiry surfaced on the fleet board. Nobody maintains an MOT spreadsheet.
- Off-road informs tomorrow
Schedule an off-road window and the van is out of tomorrow's Van Assignments automatically: shown in the builder's off-road strip, skipped by Autofill.
Every dent has a driver, a date, and a cost.
Damage stops being rows in a spreadsheet. Every incident lives on the exact panel of the exact van, linked to the driver who had it that day, with the money tracked.
- Panel-level damage tracking
Recorded on a Sprinter schematic, panel by panel, auto-linked to the assigned driver through assignment history.
- Repeat-offender flagging
Three damages in 90 days raises the flag. The retention conversation starts from evidence, not memory.
- The money picture
Repair cost logged, deducted, and outstanding, sliceable per driver, per van, per panel, and over time.
Their day, in their pocket.
Drivers stop asking what they're doing tomorrow, because the answer is already in their app. The manager stops being the human router.
- The week, at a glance
Working, off, standby, and ridealong days in one view, updated the moment anything changes.
- Today's van, reg, and arrival time
The only place to see today's assignment is the app, so logging in is part of starting work.
- Their own performance
Each driver sees their DCR, POD, and CC with guidance on what each metric means, plus Netradyne events and the leaderboard.
- Announcements with required acknowledgement
A broadcast can require a tap-to-acknowledge before the rest of the app unlocks. No more "I never saw it".
- Availability, submitted by the driver
Requested with a deadline, submitted in-app, owned by the driver. The schedule is built on what they actually gave.
What actually changes.
20+ hours a week, reclaimed
Availability chasing, report transposing, and nightly list-writing go away. The hours go back to coaching, recruitment, fleet, and damage work: the work that grows the business.
1–2 tiers typical Scorecard improvement
DSPs on DSPilot hit Fantastic and Fantastic+ more often. A higher tier means more route volume from Amazon.
Toward zero no-shows from human error
When availability is submitted in-app against a deadline, misread WhatsApp messages stop being a category of problem.
Defensible audit posture
The schedule becomes its own audit trail: attributed, timestamped, reasoned. You can show Amazon the change history.
Coming soon.
The operations layer keeps growing. Three things on the bench, in the open.
Compliance & financial
Right to work checks, licence checks, invoice and payment processing, VAT registration and VAT return processing, UTR registration and self-assessment processing. The paperwork side of running drivers, handled in the same place as the operation.
Join the waitlistAI operations
Tell DSPilot what you want done: "cancel all of Emily's shifts last week", "swap Farhad and Conner in today's van assignments". It drafts the action; a manager reviews and confirms. Nothing changes without a human yes.
Join the waitlistWhatsApp driver assistant
A chatbot bespoke to each DSP that answers drivers' questions the way your managers do, learning from real manager and driver conversations. Drivers get help straight away; managers get their evenings back.
Join the waitlistSee your own operation in it.
Start with a pre-seeded trial, or talk to us on WhatsApp and we'll walk you through it.
14-day free trial · No credit card required · Each station billed separately
ICO registeredGDPR compliantUK-hostedLive backups